We are proud to provide an excellent service to our customers - and of course, it's great when our efforts are recognised!
LCN Awards Winner 2016
18th October 2016 - Best Independent Dry Cleaners
Do what Mum and Dad tell you!
For many the perfect business is a family business, ideally one developed by subsequent generations and the cherry on the cake would be some form of recognition. On October 18th 2016 this is exactly what happened to Top Hat Dry Cleaners when they collected the prestigious "Best Independent Dry Cleaners" award at National award ceremony in Birmingham. A small family-run business named the best in the country!
Owner Mike Moran collected the award in person and immediately acknowledged not only the efforts of his staff team but also the defining role played by his parents, Mike and Pat Moran who started Top Hat in 1967. "It's appropriate that we should receive this award on the eve of our 50th anniversary next year. Mum and Dad started the ball rolling in 1967 and 50 years later I'm still doing what they taught me. Our technology is state-of-the-art of course - modern, efficient and environmentally friendly - but our customer service is still the most important part of our business and I learned that from Mum and Dad."
"Dry Cleaning isn't glamorous, but it is a necessity and is a key service for busy people. It's about more than clean clothes though; my staff are important, so I'm grateful to them and appreciate their hard work, but equally importantly we're all part of the local community. That's why a national award is so nice, it joins up the local and the national. We have been recognised nationally for serving the local community so well."
The annual LCN Awards recognise and reward best practice in the dry cleaning and laundry industries and are sponsored by the TSA (Textile Services Association), CINET Professional Textile Care and The Guild of Cleaners and Launderers.
So, see what happens when you follow your Mum and Dad's example...
Hounslow Business Awards 2014
Whilst of course we would have liked to have won, we were delighted to be a finalist for "Best Small Business" in the Hounslow Business Awards 2014